Complaints, Misconduct, or Ethical issues Reporting Policy

We are committed to maintaining the highest standards of integrity, professionalism, ethical conduct, security, governance, and compliance.
>Employees, customers, suppliers, partners, contractors, and other stakeholders are encouraged to report any concerns regarding actual or suspected misconduct, unethical behavior, policy violations, compliance issues, security incidents, conflicts of interest, fraud, harassment, discrimination, or other inappropriate activities.

Reports may include concerns related to:

• Violations of laws or regulations
• Breaches of company policies or procedures
• Fraud, corruption, bribery, or financial misconduct
• Information security or data protection incidents
• Conflicts of interest
• Harassment, discrimination, or workplace misconduct
• Ethical concerns or inappropriate behavior
• Violations of contractual obligations
• Health, safety, or environmental concerns

Confidentiality and Protection

All reports are treated seriously, professionally, and confidentially to the extent possible.
We do not tolerate retaliation against any individual who raises a concern or reports suspected misconduct in good faith.

Investigation Process

Reported concerns are reviewed and assessed by the appropriate management, compliance, human resources, Operations, or security representatives. Where necessary, investigations will be conducted and corrective actions will be implemented.

How to Report

Concerns may be reported through any of the following channels:

• Email: compliance@itecorp.net
• Website Compliance Reporting Form
• Postal Address: Arkan Plaza Mall Crazy Water Axis – Zayed, Building No. 2, Entrance 2, Giza Governorate 12544
• Telephone: +20 2 3796 4444

Anonymous reports may be submitted where permitted by applicable laws and regulations.
We encourage all stakeholders to help us maintain a culture of integrity, accountability, transparency, and continuous improvement.